When you call Mason Auto Body, you can be sure of a knowledgeable answer to any question you may have about the repair process, a particular vehicle, or just about anything that pertains to auto body repairs. We’ve been at this for a very long time! Our competent appraisal and technical staff has a minimum of ten years’ experience in auto damage appraisal or repair, as well as certification in:
- Identification and Analysis of Damage
- Measuring Principles and Techniques
- Straightening Systems and Techniques
- Mig-Welding in Collision Repair
- Replacement of Structural Components
- Mechanical and Electrical Components
- Suspension, Steering and Alignment
- Air-Bag and Passive Restraints
- Anti-Lock Brake systems
- Unistructure Repair
- Restoration of Corrosion Protection
- Advanced Vehicle Systems (hybrid gas/electric)
- Glass Replacement
- Plastics Welding for Sheet Molded Compounds
Our pledge to you, our valued customer;
We promise to repair your vehicle following or exceeding industry specifications, as quickly as quality workmanship allows.
We promise we will respect your vehicle and treat it as if it were our own.
We promise we will not attempt to perform repairs that are not necessary to the vehicle, nor charge you or your insurance company, for repairs not performed.
We promise to communicate honestly with you. We believe our customers represent our future, and realize that only by keeping them satisfied and by operating honestly, will we remain able to do the work we enjoy.
We promise to maintain an environmentally conscious facility that strives to minimize it’s carbon footprint. By incorporating water-borne paint into our production, we have reduced the emissions from our paint process comparable to the air-pollution 2,500 vehicles produce annually.
Providing excellent customer service, superior workmanship, operating honestly with those we work, and employing only people properly trained in the industry is the best way to ensure customer satisfaction. By investing in a safe, properly equipped and well-maintained facility in which our employees are able to perfect their craftsmanship, we are ensuring a safe, properly performed repair for our customer.
By using the best available materials and equipment, we also willingly stand behind our work as long as you own the vehicle.
Mason Auto Body provides collision repair services to Lansing, Stockbridge, Haslett, Leslie, Dansville and surrounding cities in Michigan.